Get In Touch
Have questions about our products or services? We're here to help you succeed in your mining journey.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Contact Information
Reach out through any of these channels. We're available 24/7 to assist you.
Location
United Arab Emirates
info@segments.ae
support@segments.ae
Phone
Available upon request
Business Hours
24/7 Support Available
Office: Sun-Thu, 9AM-6PM GST
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Frequently Asked Questions
What payment methods do you accept?
We accept various payment methods including bank transfers, cryptocurrency payments (BTC, USDT), and wire transfers. Contact us to discuss payment options for your specific order.
Do you ship internationally?
Yes, we ship mining hardware internationally. We primarily serve customers in the UAE and GCC region, but can arrange international shipping upon request. Shipping costs and timelines vary by location.
What warranty do you provide on mining machines?
All our mining machines come with manufacturer warranty, typically ranging from 180 days to 12 months depending on the model and manufacturer. We provide full support during the warranty period and can assist with repairs and replacements.
Can I visit your facility?
Yes, we welcome facility tours by appointment. Contact us to schedule a visit to see our hosting facilities and data center operations. This is especially recommended for customers considering large deployments.
Do you offer consulting services?
Yes, our expert team provides consulting services for mining operations of all sizes. Whether you need help selecting hardware, planning a data center, or optimizing your existing operation, we're here to help. Contact us to discuss your needs.